About 4hosting in the UK

We host UK businesses.
We say what we are, and we say what we are not.

4hosting is a managed hosting and DevOps partner for UK businesses. We are not a hyperscaler reseller, we are not a marketplace, we are not a brokerage. We run our own infrastructure pattern on European Tier III datacenters in Frankfurt and Bucharest, we provide a managed layer on top, and we bill in pounds with VAT broken out.

The page below is what we genuinely are and what we genuinely are not. We do not have ISO 27001 certified yet. We are not on the G-Cloud framework. We are not FCA regulated. We do follow ISO 27001 Annex A controls operationally, we do provide hosting suitable for G-Cloud sub-processing, and we do host FCA-aware fintech teams. If those distinctions matter to your procurement, this is the right page; if they do not, the about page might be of less interest than the pricing page.

What and what not

Four plain statements about what we are

✓ Yes

What we are

A managed hosting and DevOps partner with around 25 engineers spread across the UK, Romania and Germany. We run our own infrastructure pattern, designed for transparent operation: NVMe enterprise across the board, 10 Gbps networking on dedicated tiers, immutable audit logs as standard, DPA signed by a named DPO. We bill in pounds with VAT shown.

✗ No

What we are not

We are not a reseller of AWS, Azure or Google Cloud — we run our own infrastructure. We are not a domain registrar at scale — we register .co.uk and .com through partners. We are not currently ISO 27001 certified, Cyber Essentials certified, or on the G-Cloud framework — we say so plainly. We are not the cheapest UK host, and we do not try to be.

✓ Yes

Who we work with

Design and digital agencies running client portfolios. Direct-to-consumer e-commerce on WooCommerce, Magento or Shopify-on-VPS. SaaS teams targeting the UK and Northern European market. Fintech teams that are pre- or post-FCA-authorisation. Academic groups running workloads risk-assessed at OFFICIAL level. Local councils and adjacent suppliers through G-Cloud sub-processing arrangements.

✗ No

Who we are probably not the right fit for

Workloads requiring strict UK-only data residency (we are EEA-based). Teams who need a G-Cloud-listed supplier directly (we are not on the framework). Compliance-heavy projects that strictly require Cyber Essentials Plus certification today (we have controls but not the certificate). Procurement teams that require ISO 27001 certificate today (we have the controls, not the badge).

How we work

Three operating principles that show up in every conversation

Plain answers

If we do not know, we say so. If we do not have a certification, we say so. If the question is reasonable and the answer is awkward, the answer is still going to be honest. Procurement teams remember this.

Result over process

We build features that reduce manual work and speed up delivery. We measure ourselves on whether your engineering team can ship more shipping less time on hosting issues — not on what we shipped internally.

Quiet rigor

Every critical flow is functionally validated before launch — not by the engineer who wrote it. Backup verifications happen weekly with real restores, not just "the snapshot was taken". Incident reports are real documents, not status page entries.

What is included with every plan

UK GDPR-aware design

Infrastructure pattern guidance based on the Data Protection Act 2018 and ICO advice. DPA available for signature at activation.

Bilingual UK office hours plus 24/7 escalation

Mon–Fri 8 AM – 7 PM London local cover, plus a senior on-call rota that responds to P1 incidents in under 15 minutes any day of the year.

GBP billing with VAT line and reverse charge

Invoices issued by our EU entity. UK businesses receive a clear VAT line at the standard 20 % rate; B2B with EU VAT number can request reverse-charge treatment.

Free white-glove migration in under 24 hours

A senior engineer maps your DNS, lowers TTLs, migrates files and databases, smoke-tests in a staging environment, and only then cuts traffic over.

The team

Where we are

Around 25 engineers and operations people, distributed between the UK, Romania and Germany. We have a primary office in London for client meetings, an engineering office in Bucharest where most of the on-call rota sits, and a smaller datacenter operations team in Frankfurt for hands-on hardware work. There is no remote-only marketing team — every customer-facing conversation is with someone who can read a stack trace.

Want a plain conversation?

Book 30 minutes. We will answer the awkward questions plainly, recommend a tier honestly (including saying "the smaller tier is the right one" if it is), and follow up in writing with whatever you need for procurement.