Managed SIEM & Incident Response in the UK

CyberSecurity · United Kingdom

Managed SIEM and incident response in the UK from 4hosting centralises logs from your infrastructure, correlates them against known attack patterns mapped to MITRE ATT&CK, and gives you a documented plan for when something needs a human response. Logs stay in our EU data centre in Frankfurt, and alert triage draws on AI correlation to cut through noise before an engineer looks at it.

  • Centralised logs, correlated to MITRE ATT&CK
  • AI triage cuts false positives before review
  • Documented incident response plan with post-incident report
  • Frankfurt, in the EU
    Log residency
  • 1–8 h/month on VPS; 5–10 h/month on dedicated servers depending on the plan; 10 h/month on GPU servers
    Included hours
  • EUR, with UK VAT (20%) itemised on the invoice
    Billing
  • Post-incident report on every confirmed event
    Reporting
01

What gets monitored

We centralise logs from application, server and network layers into one pipeline, so an anomaly showing up across multiple sources — a login spike followed by unusual outbound traffic, for instance — gets correlated as one event rather than three unrelated log lines nobody connects. Correlation rules are mapped against MITRE ATT&CK tactics and techniques, which keeps the detection logic grounded in documented attacker behaviour rather than arbitrary thresholds.

  • Centralised logs from application, server and network layers
  • Correlation rules mapped to MITRE ATT&CK tactics and techniques
  • UEBA baselines flag deviation from a user or host's normal pattern
02

How AI cuts through alert noise

A raw SIEM without correlation produces far more alerts than any team can triage by hand, and attackers increasingly use automated, AI-assisted tooling to generate traffic that looks routine in isolation. AI-assisted correlation and UEBA baselining reduce that volume to the alerts that actually deviate from normal behaviour, so an engineer reviews a shortlist rather than a raw firehose — which is what makes 24/7 monitoring viable at SME scale rather than only for large enterprises with dedicated SOC teams.

03

Incident response when something is confirmed

A confirmed incident triggers a documented response: containment steps, evidence preservation and a communication plan agreed with you in advance rather than improvised mid-incident, when decisions get made under pressure and important steps get skipped. Where a client falls under NIS2-linked reporting obligations, we work to the relevant early-warning and formal notification timelines rather than treating every incident identically regardless of severity, and every confirmed event closes with a written summary.

  • Documented containment and evidence-preservation steps
  • Post-incident report with timeline and root cause
  • SOAR-style playbooks for the most common attack patterns
04

Where the included hours go

SIEM tuning and incident response draw on the CyberSecurity hours already in your plan: 1–8 hours a month on VPS, 5–10 on dedicated servers depending on the plan, 10 on GPU servers, from Advanced upward on cPanel. You request tuning, a new log source or a post-incident review from the client panel, propose a timeframe, and we deliver. Hours do not roll over into the following month, so we plan larger reviews deliberately rather than letting them slip; work beyond the monthly quota is still accepted, billed separately.

How we work

  1. Request from the panel

    Open a request under Services describing which systems you want monitored and any compliance context that matters.

  2. Scope log sources

    We agree which application, server and network logs feed the pipeline, and confirm the included hours the setup will use.

  3. Deploy correlation rules

    We wire up centralised logging and MITRE ATT&CK-mapped correlation rules, tuned against your actual traffic to limit false positives.

  4. Monitor and report

    Confirmed events trigger the documented response plan; you receive a post-incident report with timeline and remediation steps.

Use cases

Fintech platform under audit pressure

A London fintech needs demonstrable log monitoring and an incident response plan for a partner security review, without building an in-house SOC.

Healthcare SaaS handling patient data

A healthcare software vendor gets centralised logging across application and database layers with UEBA baselining, catching unusual access patterns to sensitive records.

Public-sector supplier with NIS2-linked obligations

A supplier to public-sector clients gets an incident response plan aligned to relevant notification timelines, replacing an ad hoc process improvised during past incidents.

Technology stack

  • Wazuh
  • Elastic Stack
  • Grafana Loki
  • Sigma rules
  • MITRE ATT&CK
  • Suricata
  • OSSEC

Every subscription includes monthly DevOps, CyberSecurity and Programming hours: 1 h from the cPanel Advanced plan up, 1–8 h on VPS, 5–10 h on dedicated servers depending on the plan, and 10 h on GPU servers. Hours are requested from your client panel, don't roll over to the next month, and anything above the quota is accepted and billed separately.

Frequently asked questions

  • What is the difference between a SIEM and a SOC?

    A SIEM is the platform that collects and correlates logs. A SOC is the team and process that reviews the alerts a SIEM produces and decides what to do about them. Our managed SIEM includes both: the platform and the incident response process behind it.

  • How does AI-assisted triage reduce false positives?

    Correlation and UEBA baselining compare current activity against a learned normal pattern for each user or host, so an alert only surfaces when something genuinely deviates — rather than flagging every login from a new IP or every large file transfer regardless of context.

  • Do logs leave the UK or EU?

    Logs are stored and processed in our data centre in Frankfurt, within the EU. We don't currently operate a UK-resident log store; the EU adequacy decision keeps UK-to-EU data flows straightforward for most compliance purposes.

  • What happens when a confirmed incident is detected?

    We follow a documented plan: containment of the affected system, preservation of evidence for later analysis, and a communication update to you. After resolution you receive a post-incident report covering the timeline, root cause and remediation steps.

  • Is 24/7 monitoring realistic for a small team's budget?

    AI-assisted correlation is what makes it realistic: it filters raw log volume down to a manageable set of genuine anomalies before a human reviews anything, which is included in your plan rather than requiring a dedicated in-house SOC team.

  • How does SIEM tie into NIS2 reporting deadlines?

    Where NIS2-linked obligations apply to a client, we work to the relevant early-warning and formal notification timelines once an incident is confirmed, and the post-incident report gives you the documentation those obligations typically require.

Want centralised monitoring without building a SOC?

Tell us which systems matter most and we'll wire up log correlation using your included CyberSecurity hours.

Guides for UK businesses