Rather write by e-mail? Reach us at
[email protected]How to reach us, and what to include
4hosting is run from Romania. We answer in English and Romanian, by e-mail or from the client panel.
Which channel to use
Use this form or write to [email protected] for sales questions, migration planning and anything not tied to an active server. If you already have a plan, open the request from the client panel, where it is linked to your account and your servers.
Requesting your included hours
Included DevOps, CyberSecurity and programming hours are requested from the client panel, under DevOps services, not through this form. You describe the task and propose a deadline, and the team delivers it. Hours do not carry over to the next month; extra hours are accepted and billed separately.
What to prepare for a technical request
- The plan and the server or domain concerned.
- What you expected, what happens instead, and the exact error message.
- When it started and what changed shortly before.
- Log lines from the minutes around the problem, trimmed to what matters.
- Your deadline and any maintenance window. Never send passwords or private keys in a message.
Planning a migration
Tell us where the site runs today, which stack it uses, roughly how much data it holds and how many domains and mailboxes are involved. Migration is free and planned together, so a short description is enough to start.